HELP AND FAQs

RESERVATIONS

Due to the nature of our ordering system, we cannot accept reservations at the moment. Sorry for the inconvenience. To avoid queues, we advise you to visit us before 2:00 p.m. for lunch or 8:00 p.m. for dinner.

ORDERING SYSTEM

We’re not an usual restaurant, it’s just a burger joint. Bacoa, like its founders, is half Spanish half Australian. We combine the atmosphere of an Australian barbecue with the quality and patience of Mediterranean ingredients. It’s simple: you order, sit and wait for our waiters to serve you the freshly-made food.

PRICES

Our main objective is to guarantee the highest quality. That is why we set the prices according to the quality of our products, which are selected for their taste, freshness and respect for the environment. If you need further information about our prices or menu, please do not hesitate to contact us.

ALLERGENS

Some of the aliments we do offer contain or may contain allergens or traces of them. You can consult it with our staff or send us a query through the contact form in order to get more information about it.

If you have or suspect to have any food allergy, please consult with your healthcare practitioner about which is the best diet for you. For more information, please check our special diets guide.

SUPPLIERS

Our main priority has always been the food. In fact, we’re passionate about using premium ingredients and cooking everything by hand and we only work with the best meat, ice-cream and bread suppliers in Barcelona, who are essential for bringing our recipes to life.

These days, most people don’t know where their food comes from. We think this is something that is important and we always welcome any questions about our products. Proximity and transparency are two very important values in this profession. Visit our magazine to know more about the suppliers of Bacoa.

BIODEGRADABLE PACKAGING

Our containers are made of PLA, sugar cane bagasse and recycled papers, both sustainable and 100% biodegradable materials. At the moment, we can say that 90% of our containers are free of plastic, and this is just the beginning! Visit our blog to have more information about our sustainable packaging.